Welcome to Hill! To access investment opportunities, you'll go through a quick, secure onboarding process. Here’s what to expect:
Step 1: Create Your Account
Sign up using your name, email, and by creating a strong password. Once you’re in, you’ll be asked a few questions to verify your identity and confirm your eligibility to use Hill's platform.
Step 2: Fill Out Your Profile
The onboarding process includes three steps to verify your eligibility and make sure we’re meeting regulatory requirements — here's why we have to do that.
1. Identity Verification
We partner with Plaid to securely verify your identity.
Follow the prompts to complete the check — you may be asked to upload a photo ID.
Once you submit your information, you will either see:
Verified: Your identity is confirmed automatically, and you’ll move on to the next steps!
Profile Under Review: We’re doing a final check, so hang tight! We'll reach out to you within 24 hours. We may need to ask you a few additional questions to confirm your identity.
2. Accreditation Check
To access Hill's investment opportunities, you must qualify as an accredited investor. To determine your status, we’ll ask a few questions. This might include:
Your net worth (excluding your primary residence)
Your income (individually or jointly)
Any professional licenses you hold
3. Suitability Assessment
Next, you’ll answer a short set of questions that will help us assess if the opportunities on the platform meet required suitability standards for your profile:
Your risk tolerance
Your investment timeframe
Your investment experience
How important liquidity is to you
What happens after onboarding?
Once you complete the Identity Verification, Accreditation, and Suitability sections, you'll immediately see one of two outcomes:
Access granted: You’ll be taken to your dashboard!
Not eligible: If you don’t currently meet regulatory requirements, you’ll see a message explaining why you’re unable to invest at this time.
💡 Common Questions
Q: Why do I see "Requirements Not Met"?
It usually means you didn’t meet the accreditation or suitability criteria based on your answers. You can read more about the regulatory requirements here.
Q: I'm stuck on Identity Verification. What should I do?
Try again as prompted. Plaid will guide you through the steps. If you have any issues, you can always reach out to us by contacting support.
Q: What does "Being Reviewed" mean?
It means our team is manually reviewing your information. We’ll get back to you within 24 hours!